PAYMENTS
We accept Credit Card and Debit Card payments via Paypal or through the National Bank of Greece Debit & Credit Card System. Cards we accept, (MasterCard / Visa / American Express / Discover ).
We accept direct payments in the following bank account
National Bank of Greece
Account Name: Chalikiopoulou Anastasia
Account Number: 374/404674-98
IBAN: GR4901103740000037440467498 BIC: ETHNGRAA
The goods will not be delivered until the customer’s funds that have been paid to Chalikiopoulou Anastasia (Kaliston Art) have cleared in full.
YOUR ORDER
Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers.
We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an ‘invitation to treat’ basis and not as an ‘offer for sale’ as a result, Chalikiopoulou Anastasia (Kaliston Art) reserves the right to decline orders for bulk or high value purchases. In the event that your order is declined, you shall receive a full refund. Product images are for illustrative purposes only.
RETURNS AND EXCHANGES POLICY
Our refund and exchange policy lasts 10 days. you are entitled to cancel your order at anytime within 10 days of receiving your goods. The cancellation period ends on the expiry of the period of 10 working days beginning with the day after the day on which you received the goods.
More information on Returns and Exchange Policy Regulations can be found here
If you wish to cancel an order under these terms, first contact us by phone or email and then return your products unopened within 10 days of receiving your parcel. To complete your return, we require a receipt or proof of purchase. You will need to return the entire order at your cost, unless demonstrated faulty, if you have already received them.
Defects or any other discrepancies should be reported to us by email at sales@kalistonart.com no later than 10 days upon receipt of item(s). If notification is not received within this period, we shall be under no liability whatsoever in respect of such claim.
To be eligible for a refund or an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 working days.
They are certain conditions where a return or exchange cannot be granted:
-Any item not in its original condition, damaged or missing parts for reasons not due to our error
-Any item that is returned more than 10 days after delivery
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of the necessary checks and you still have not received your refund yet, please contact us at sales@kalistonart.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@kalistonart.com and send your returned goods to the shipping address.
Shipping
To return your product, you should mail your product to:
CHALIKIOPOULOU ANASTASIA (KALISTON ART)
40 GILFORD STR
49100 CORFU
GREECE
You will be responsible for the shipping costs of returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
When returning items, until the goods reach our head offices, they are your responsibility. Please ensure you package goods well, to prevent any damage. Consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item and will not accept responsibility for packages lost in transit.
UNDELIVERED ITEMS
We will deliver the goods to the delivery address specified when you placed your order, please be accurate when you give us your address details as we will not be liable if the address you have given is incorrect. In the case that your package is undelivered and returned to us, we will consider this as a return and your order will be cancelled.
CONTACTING US
Please contact us by post, phone or email:
CHALIKIOPOULOU ANASTASIA (KALISTON ART)
40 GILFORD STR
49100 CORFU
GREECE
Phone: +30 26610 33589
Mobile: +30 6977 504 595
Email: sales@kalistonart.com
UNLAWFUL OR PROHIBITED USE
You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm Chalikiopoulou Anastasia (Kaliston Art) or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.
WEBSITE TERMS OF USE
All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change without notice. Chalikiopoulou Anastasia (Kaliston Art) owns the copyright in all materials on this site.
COPYRIGHT
All contents and information on this site including without limitation text, graphic and images, is the property of Chalikiopoulou Anastasia (Kaliston Art) or the property of their respective owners.
TRADEMARKS
All trademarks that appear on this site are the property of their respective owners.
ABOUT
We reserve the right to change our Terms and Conditions at any time.
PRIVACY POLICY
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdrawing your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sales@kalistonart.com.
DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
PAYMENT
Credit and Debit card payments are held via Paypal or through the National Bank of Greece Credit & Debit Card System. During your purchase you will be transferred to the secure environment of those third-party providers in order for the payment to be completed. No information concerning your credit or debit card is stored in our website or our web server.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
LINKS
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
No credit card information is stored in our website or web server.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at sales@kalistonart.com